As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years.
University Advancement has an outstanding opportunity for an Assistant Director for Alumni & Student Programs.
Position Purpose
The purpose of this position is to support the Associate Director and the Alumni & Student Programs team in the development of new and execution of existing programs and services. A primary responsibility of the Assistant Director will be to coordinate career and professional development programs utilizing the skills, knowledge, and experience of University of Washington alumni, in order to support the professional growth of other UW alumni and students (undergraduate and graduate).
Alumni consistently rate career and professional development as one of the most valuable resources that universities can provide. This position will support UW alumni in their professional development and will facilitate connections among alumni, as well as between alumni and students. By providing services that are in high demand, this position will encourage alumni to maintain and deepen ongoing relationships with both the University of Washington and the UW Alumni Association (UWAA).
In addition, the Assistant Director will focus on the creation of educational and social programs that support a broad engagement of alumni, particularly alumni who are Graduates of the Last Decade (GOLDs). This engagement will support the transition from student to alumni, provide content and resources related to career development, and build community around UW-affiliations and affinity. This position represents the realization of a broader philosophy within alumni affairs to provide meaningful and educational programs and services throughout a lifetime of engagement with the UW.
DUTIES AND RESPONSIBLITIES
Program Development & Management
In collaboration with the Alumni & Student Programs team, create, implement, and evaluate a broad set of programs and tools targeted to support and engage alumni, students, and college-bound students of UW alumni.
Collaborate and develop partnerships with units (e.g., Career Center, Admissions) and colleagues across campus to identify shared programming and other collaborative opportunities.
Support the Associate Director in strategizing and development of broader alumni and student engagement programs and services; help to evaluate alumni engagement requests with regard to capacity and viability.
In collaboration with the Associate Director, identify, develop and/or implement online resources, policies and procedures for pre-college programming, as well as processes to promote the program and recruit prospective partners, volunteers, guest speakers, vendors, etc. In collaboration with the Associate Director, review and recommend additional online vendors and manage relationships and contracts.
Thoroughly understand the broader alumni-student engagement program strategy and technological needs so that goals and objectives can be developed for each event or program component, as well as establishing a process to evaluate proposed programming to ensure alignment.
In collaboration with the Associate Director, identify opportunities to engage volunteers in the career program and seek input from volunteers and local experts, including the UWAA GOLD Council and UWAA Board of Trustees.
Serve as primary liaison with any third parties or vendors who help support UWAA/ASP in the delivery of programs and services.
Oversee the development of programming tools, resources, and templates that can be utilized to facilitate the expansion of similar programming to other units.
Ensure the UWAA customer service team is equipped to assist with customer service needs, including understanding policies and being familiar with the process for adding new users.
Respond to high-level customer service concerns, as needed.
Event Planning & Implementation
Conceive of and execute events and programming that support alumni (particularly GOLD alumni) and students, as well as facilitates meaningful interactions between students and alumni. Recommend new programming opportunities to the Associate Director and evaluate new opportunities in relation to broader alumni engagement strategies and goals.
Design, plan, execute, and evaluate assigned events.
Utilize assessment in order to refine programs and services developed in both GOLD alumni and, more broadly, alumni-student engagement.
Marketing, Communications & Data
In collaboration with the Marketing & Communications team, oversee marketing and communication needs.
In collaboration with the Associate Director, Event Registrar, and unit leadership, develop tools to collect and track data to benchmark and assess the success of programs, including event attendance and volunteer engagement.
Foster relationships across campus to develop and execute events and programs.
Collaborate with the Alumni & Stakeholder Engagement Business Development staff to create opportunities that involve corporate partners in programming where appropriate.
Other duties as assigned.
Key Competencies
Core
Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group, etc.
Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results.
Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization.
Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience.
Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs.
Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW’s commitment to inclusiveness and diversity.
Functional Expertise
Organizational Acumen: Able to size up a situation, balance reason and the interest of others, and act in a decisive, timely and appropriate manner that is congruent with the organization's values, goals and mission to achieve success.
Innovation Management: Able to anticipate market trends and be effective in facilitating and managing creative processes to achieve results in self and others.
Planning & Implementing: Ability to develop strategies, measures for success and feasible timelines for successful project implementation and execution.
Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests.
Comfort with Ambiguity: Open to adapting based on the changing needs of the organization and the audiences we serve.
REQUIREMENTS
Bachelor's degree and three years of experience in project management, event planning or a related field. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree.
Ability to think strategically about stakeholder needs and to multi-task; comfort with technology; excellence in judgment as well as oral and written communication skills.
Proficiency using PC computers. Demonstrated strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, forms, etc
DESIRED
Experience in university student services/student affairs (e.g., career services, admissions).
Experience working with senior administrators, corporate executives, and professionals.
Knowledge of alumni relations/development/advancement principles.
Knowledge of UW Advancement policies and procedures, including use of the development database software ADVANCE.
CONDITIONS OF EMPLOYMENT
Cubicle/Open workspace environment which may result in additional or higher levels of noise and visual distractions.
Ability to work a flexible schedule to provide occasional evening and weekend programming.
Must have regular and reliable transportation for local travel and willingness to travel when necessary, including the support of out-of-state programming.
A valid Washington State driver’s license is required to operate the UW Alumni Association Van.
Ability to lift 20 pounds regularly and up to 40 pounds occasionally for event setup and tear down.
During events (from setup to tear down) or on event days:
o Ability to stand 4 or more hours continuously.
o Ability to walk 4 or more hours continuously.
o Ability to work greater than a 10 hour day (rare, but sometimes necessary)
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
BENEFITS
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready.
Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed |
