Do you have to be loud and aggressive to be heard? It certainly seems that way if you go online or watch the news. Yet a recent study shows that speaking aggressively at work damages reputations and decreases organizational effectiveness. If you truly want to influence others and build relationships, civility is key.

Register for our free webinar and join Joseph Grenny, coauthor of the New York Times bestseller Crucial Conversations, as he shares how to speak candidly and respectfully.

During this event we will:

• Discover the latest research on how to effectively share opinions in the workplace.
• Identify how to tell the truth while still maintaining strong relationships.
• Implement three skills for speaking with strength, not force.

Primary Capability Covered: Communication

Participation in this event, either live or recorded, can be reported for one (1) professional development point toward recertification requirements for the APTD or CPTD credential.

Register here.