Configures and supports the learning management system (LMS), including programming, interfacing and data conversion activities, trouble-shooting learner and system issues, and keeping current in system best practices. Administers LMS, maintaining standardized processes, managing system updates and maintenance, managing learner accounts and master course catalog, and supporting appropriate system job aid development. Manages relationships and partners with external vendors. Collaborates with internal clients to provide LMS needs, solutions and support.
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Requirements
Required Education/Experience:
- Bachelor’s Degree in Computer Science, Information Technology, Education, Business or equivalent experience
- Minimum of three (3) years IT experience
- Experience with various products and technologies. For example: SQL , Microsoft SQL server technologies, e-learning technologies and web-based applications (HTML, XML, ASP, Javascript, CSS, SCORM)
- Proficiency in MS Office applications (Word, PowerPoint, Excel, Visio)
Required Credentials:
- N/A
Preferred:
- 2-3 years in Cornerstone LMS system administration and/or configuring and administering complex IT systems
- Strong working knowledge of the Cornerstone Learning product suite
- Previous experience in healthcare, educational or hospital environment
- Experience managing vendor and client relationships
- Experience in instructional design and eLearning course development
