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Job Opportunities

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  • 04 Apr 2016 9:59 AM | Ann Baus (Administrator)

    Posted April 4, 2016

    Senior Researcher, Learning Experiences:

    Link: https://app.jobvite.com/j?cj=oPoV2fwU&s=Website

    Position Summary

    We are seeking a Senior Researcher, Learning Experiences to lead research into competencies needed for home care workers to be successful on-the-job. This is a unique and high impact opportunity to be part of a “ground floor” team responsible for building a competency based learning platform for the fastest growing job in the nation. We want to create learning experiences that are based on what learners really need on-the-job with a very high level of confidence. This reduces on-the-job learning and improves outcomes for workers, consumers, and our entire healthcare system. If you have strong research skill and want to make a difference in the lives of home care workers and the seniors and people with disabilities they support, we want to hear from you!

    You will:

    · Create research framework, protocol, and standards for initial and ongoing research as home care practice evolves.

    · Conduct initial and ongoing research needed to identify competencies and practice standards for home care aides to ensure their success on-the-job. This may include job task analysis, high performer analysis, observational research, interviews, focus groups, data analysis, and literature review.

    · Establish technology solutions to inventory competencies and practice standards and modifications as they evolve.

    · Share actionable insights you discover through research with the rest of the team to inform competency based learning experiences and learning assessments.

    · Work with tech team to build and maintain badging system based on competencies into courseware tagging and certification display.

    · Responsible for success metrics including research output that is highly actionable and accurately reflects market need.

    You are:

    · 2-5 years’ experience in related research position. Master’s degree or PhD in nursing, research, education, or related field preferred, but not required.

    · Experienced at conducting observational research, labor market research, job task analysis, high performer analysis, occupational competency analysis, focus groups, interviews, and/or related methods to identify workforce or job competencies.

    · Strong literature review skills.

    · Excellent ability to integrate and synthesize insights.

    · Strong attention to detail and awesome follow-through.

    · Ability to identify and establish technology solutions for competency and practice standard storage.

    · Strong facilitation skill and ability to communicate effectively in 1:1 or 1:many.

    · Experience in healthcare, long-term care, and/or learning industries is a plus.

    · Strong connection to improving home care jobs to benefit workers, consumers, and society.

    The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional compensation and benefits package.

  • 04 Apr 2016 9:58 AM | Ann Baus (Administrator)

    Posted April 4, 2016

    Senior Instructional Designer

    Link: https://app.jobvite.com/j?cj=oCoV2fwH&s=Website

    Position Summary

    We are seeking a Senior Instructional Designer to lead the design of super engaging, high value learning experiences that make a measurable difference in the lives of home care workers and the seniors and people with disabilities who they support. We want to integrate the best of learning science, edtech, and learning design to create learning experiences that are highly scalable, fun, and high impact. If you want to make a difference in the lives of home care workers and the seniors and people with disabilities they support, we want to hear from you!

    You will:

    · Re-define standards and protocols for how we design learning experiences.

    · Design for mobile, micro-learning, video, peer-to-peer, competency base learning, and in-person needs.

    · Conduct discovery to generate insight into our students’ learning needs (regardless of topic) to inform design standards.

    · Design individual learning experiences including discovery, defining, sequencing, interaction design.

    · Define and visualize concepts, scenarios, user stories.

    · Develop standards and protocols for facilitators, mentors, instructors for materials and on-boarding.

    · Work with team members in product, content, and production to ensure design meets learner needs and will support success metrics.

    Ensure consistent brand voice across learning experiences.

    You have:

    · 2-4 years’ experience designing learning experiences for adults. Experience in healthcare or long-term care is a plus.

    · Strong design aesthetic.

    · Hands-on experience designing for online, mobile, video based environments.

    · Ability to design creative, engaging interactions for adult learners.

    · Experience in designing learning experiences that generate occupational competencies is a plus.

    · Experience designing for competency based learning is a plus, knowledge of competency based learning is essential.

    · Familiarity with design thinking, service design, and lean start-up is a plus.

    · Super passionate about learning science and edtech trends and strong track record of applying these best practices in design.

    · Comfort with early stage, fast paced, high change work environment.

    · Strong connection to improving home care jobs to benefit workers, consumers, and society.

    The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional compensation and benefits package.

  • 04 Apr 2016 9:57 AM | Ann Baus (Administrator)

    Posted 4/4/16

    Link: https://app.jobvite.com/j?cj=oJoV2fwO&s=Website

    Position Summary

    We are seeking a Learning Content Partnerships Manager to lead the development of content partnerships, both nationally and locally, that will be leveraged to create winning learning experiences for tens of thousands of home care workers. We want to create an unprecedented web of partnerships with organizations that have deep expertise in competency areas of importance to home care workers and the seniors and people with disabilities who they support. Leveraging their content and our evidenced based learning designs we can make big impact for care both in Washington State and nationally. If you love building partnerships and want to make a difference in the lives of home care workers and the seniors and people with disabilities they support, we want to hear from you!

    You will:

    · Build local, state, and national partnerships with organizations that have content that can be leveraged to create winning learning experiences. Content may include text, images, video, and/or subject matter experts.

    · Engage with learning experience team to identify content needs to focus partner search.

    · Conduct partner outreach.

    · Create and negotiate partnership agreements.

    · Responsible for success metrics including number of partnerships closed, success of partnership in producing high value content, and partner engagement.

    · Continue to nurture and cultivate partnerships once established.

    · Design protocol and standards for conducting market research and outreach to prospects.

    · Document partnership activity and content acquired in database for use by learning experience team.

    · Work with learning experience team to create system for storing acquired content and protocol for use.

    · Support learning experience team members as they engage with content partners.

    You are:

    · At least 5 years’ experience in partnership development, supply side acquisition, sales, or related. Healthcare, long-term care, and/or learning industry exposure are a plus.

    · Have an eye for high value partnerships with a track record of cultivating and closing partnership deals.

    · Strong negotiation skill.

    · Solid market research skill to identify potential content partners.

    · Experience with content or supply side partner acquisition is a plus.

    · Strong attention to detail with excellent follow-through.

    · Excellent communication skills including 1:1 and 1: many.

    · Strong connection to improving home care jobs to benefit workers, consumers, and society.

    The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional

  • 28 Mar 2016 8:46 PM | Ann Baus (Administrator)


    Organizational Development & Training Administrator

    Qualis Health is an award-winning national leader in improving healthcare delivery and patient outcomes. We provide population health management services—healthcare quality consulting, health information technology support and care management services—to public and private healthcare organizations across the U.S.

    The drive to innovate runs throughout Qualis Health. We’re results-focused, leading to an environment that’s high-achieving while also collaborative and supportive. We offer opportunities for you to learn and grow while making a real difference for underserved populations and others as they navigate America’s complex healthcare system.

    What would I do?

    Reporting to our Vice President, Human Resources, you’d contribute to the analysis, design, implementation, and evaluation of programs that support skill, workforce, leadership and professional development across the organization. Typical accountabilities include:

    § Identify resources and develops programs and processes to support a variety of organizational programs, including workforce planning and development, new employee orientation, compliance, quality and process improvement, and credentialing.

    § Collaborate with leadership to identify learning opportunities to close knowledge or performance gaps, identify associated training objectives, and develop project plans.

    § Track training needs and schedules, ensure course completion, collect participant feedback, and measure results.

    § Research and recommend training resources, including materials, tests, and delivery methods; effectively manage third party vendor relationships.

    § Schedule participants and manage facilities and other logistics.

    § Integrate regulatory requirements into training content, when applicable, to ensure compliance.

    § May deliver course content and assesses effectiveness of corporate training programs based on learning objectives.

    NOTE: This work will be performed on a part-time (24 – 32 hour per week) basis, either as a W-2 employee or 1099 independent consultant.

    What qualifications do I need?

    § 7+ years of training and development or other relevant work experience.

    § Associate’s degree in a related field.

    § Proficiency with Lean, Six Sigma, or comparable QI methodologies (certification preferred).

    § Proficiency with at least one Learning Management System (LMS).

    Preference will be given to candidates with the following:

    § Bachelor’s degree and/or certification in a related field.

    § Background in healthcare that includes credentialing and training administration.

    How do I learn more?

    Submit your resume in confidence at https://qualishealthcareers.silkroad.com/qualisext/EmploymentListings.html

    Qualis Health is an Affirmative Action / Equal Employment Opportunity Employer that embraces and practices diversity, reflecting the communities we serve. We encourage minorities, Protected Veterans, and those with disabilities to apply.

  • 09 Mar 2016 11:53 AM | Ann Baus (Administrator)

    Position Title: Senior Instructional Designer

    Client: 78th on the Fortune 100 list of largest corporations in the U.S. based on 2014 revenue.

    As of December 31, 2014, the company had $124.3 billion in consolidated assets, $104.0 billion in consolidated liabilities, and $39.6 billion in annual consolidated revenue.
    Client employs more than 50,000 people in approximately 900 offices throughout the world, and we offer a wide range of insurance products and services, including personal automobile, homeowners, accident & health, commercial automobile, general liability, property, surety, workers compensation, group disability, group life, specialty lines, reinsurance, individual life and annuity products.

    Work Location: Onsite work - Fourth Ave., Seattle, WA)

    Contract  only – W2

    Start: September 1st or so

    Duration: TBD


    This position works with a training manager to review needs assessment information to determine training goals as well as reviews and updates existing training programs using content provided by subject matter experts. The Instructional Designer uses template oriented e-Learning software applications to update or develop online courses and creates program evaluations and tests based on course objectives.

    ·         Assists in conducting in-depth job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g. management reinforcement, rewards, role clarity, job aids, etc.)

    ·         Consults with managers and reviews needs assessment and/or job-task analysis information to determine focus of training content, and to ensure training is focused on increasing the capability of employees to perform in their job

    ·         Applies knowledge of instructional design theory to design course content, working with subject matter experts, management, trainers, etc.; at this level, design efforts are targeted on individual modules within larger programs or are standalone products focused on a narrow topic

    ·         Applies knowledge of adult learning theory to identify appropriate training media and methodologies based on audience learning styles, course content, audience location, point within the learning process, etc.; training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc.

    ·         Researches, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs

    ·         Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement

    ·         Creates program evaluations and tools to measure program effectiveness, to assist in determining whether desired learning and performance outcomes are achieved

    ·         Identifies needs for outside resources, and sources vendors, as appropriate

    ·         Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered

    General Qualifications

    ·         Must have completed formal courses in learning design and adult learning theory, and reflect clear ability to translate that knowledge into developing quality training solutions

    ·         Strong written and verbal communication skills

    ·         Solid project management skills

    ·         Knowledge of common e-Learning software applications required, including creating new modules

    Experience / Education

    ·         Bachelor's degree or equivalent experience required, in addition to 3 to 5 years of experience in delivering training or supporting the development of training materials


  • 09 Mar 2016 11:52 AM | Ann Baus (Administrator)

    Job Title:  Director, CareWorks


    Position Summary

    We are seeking a seasoned start-up leader to build CareWorks – a learning experience organization that will bring expert training solutions to the fast growing home care marketplace. Powered by lean start-up and design thinking methods, CareWorks will ramp up to fill a critical training gap in the home care workforce nationwide and prevent the coming care crisis. Over the next decade, demand for home care workers will grow to more than 2 million making home care America’s “top job.” Yet, this “top job” is largely characterized by limited or no training leading to high on-the-job injury rates and compromises to quality of care. CareWorks is on a mission to fill this gap with high value, evidence based learning experiences designed for busy home care workers who want to build knowledge and skills to provide safe, quality care with empathy and compassion. Powered by new and experimental learning science and technology solutions, CareWorks will offer solutions that are easy to access, fun, and relevant. This leadership position will drive all aspects of start-up. If you have hands-on start-up experience in long-term care, healthcare, or education and want to make a difference in the lives of home care workers and the older adults and people with disabilities they care for, we want to hear from you!


    ·          Building service design and leading experiments to test design features using lean start-up and service design methods

    ·          Developing home care industry partnerships

    ·          Conducting customer insight and competitive research

    ·          Developing and managing brand strategy including message testing

    ·          Building technology partnerships

    ·          Developing and managing pricing strategy

    ·          Building growth strategy including investment partnerships

    ·          Managing brand strategy

    ·          Leading product adaptation

    ·          Building and managing all aspects of operations capacity including budget, contracts, people


    Education & Experience

    ·          Bachelor’s or Master’s degree in business development, innovation, or similar field

    ·          5 years of progressive, hands-on experience related to this position.

    ·          Experience in long-term care, healthcare, or education preferred.

    ·          Demonstrated track record of building new businesses or incubating services within an existing business

    ·          Strong track record and enthusiasm for deploying new technology to optimize service delivery design

    ·          Strong financial aptitude and savvy

    ·          Solid partnership development skills

    ·          Strong ability to clearly communicate logic verbally and through writing and sketching

    ·          Sense of humor

    ·          Strong connection to improving home care jobs to benefit workers, consumers, and society


    Application Process

    ·          Please submit the following to:  info@cobosgroup.com

    o    Resume

    o    Cover Letter

    o    Examples of service design of new products


  • 09 Mar 2016 11:51 AM | Ann Baus (Administrator)

    Clarified Concepts

    Soft Skills Contract Trainer -- Writing, Presenting, Communicating

    What We Look for in a Trainer:

    Clarified Concepts is searching for soft skill trainers with whom to contract. This is a part-time, contract position with good pay for the right candidates.  We are growing, and searching for quality experts whose experience, expertise, and dynamic presentation skills give them the unique ability to educate, motivate, and inspire in an entertaining way.  In particular, we are looking for trainers who have experience teaching any or all of the following:  writing, presenting, communication and/or TTT skills.

    General requirements include:

    • Bachelor’s degree, minimum
    • 3 years of relevant business experience
    • 2 years of training/public speaking success
    • Strong interpersonal skills, high-energy personality and the flexibility, adaptability and capability to “think on your feet”
    • Advanced facilitation/presentation skills and experience with all levels of audience
    • Excellent PowerPoint skills; technically savvy
    • Participation in background check
    • Required equipment: laptop
    • Strong verbal communication and writing skills; articulate and persuasive
    • Willingness to travel
    • Excellent problem solver

    A Typical Training Schedule:

    We contract with trainers approximately 1-3 months in advance. The number of training dates a trainer can expect to receive in a month varies for a number of reasons, including total number of programs scheduled in a given month, the number of trainers available, season, expertise level, and personal preference.

    How to Be Considered for a Contract Training Position:

    To be considered for a contract position, please email the following to Karen@clarifiedconcepts.com:

    1. A cover letter and résumé that includes education, work history, professional background, and training background clearly delineated.

    2. A list of Clarified Concepts Training topics that you are qualified to present. 
      To view our list of training topics, visit the Clarified Concepts website.

    3. If you qualify based on your résumé, we’ll want to see a demonstration of your presentation/training skills, either live or video.  

  • 23 Feb 2016 5:16 PM | Ann Baus (Administrator)


    Learning Architect

    If you are an expert in learning science with a track record of building winning learning experience designs and want to make a difference in the lives of home care workers and the seniors and people with disabilities they support, we want to hear from you!

    We are seeking a Learning Architect to oversee learning experience design for the nation’s leading home care training organization. Part of a team responsible for content development, occupational competency research, and high fidelity assessment, the Learning Architect will build designs that lead to winning learning experiences for home care workers and quality of care. Using expertise in learning science and technology, the Learning Architect will build overarching architecture for all learning experiences and serves as chief designer for individual experiences.

    At the SEIU 775 Benefits Group we are working with partners in labor, public, and private sectors to lead the nation in changing this picture by offering workforce development solutions across training, health, and retirement services that together are helping to re-invent home care as a good job and prevent the coming care crisis. The Aspen Institute describes us as “one of the country’s most ambitious sector strategy initiatives.” For example,  we operate the nation’s leading educational institution for home care workers training more than 43,000 home care workers annually across 200 locations and online and in 13 languages


    ·         Masters or PhD in learning science or similar and 5 years of highly applied and progressive experience related to position

    Application Instructions:

    ·         Please view the full job description and apply online to:   https://app.jobvite.com/j?cj=oYqw2fwG&s=Website

       The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional

  • 23 Feb 2016 5:14 PM | Ann Baus (Administrator)


    Care Practice Standards Manager

    Do you have a clinical background and experience mapping occupational competencies and want to make a difference in the lives of home care workers and the seniors and people with disability they support, we want to hear from you!  This position will typically enjoy working normal Monday-Friday business hours also!

    We are seeking a Care Practice Standards Manager to build a new home care workforce competency platform that will fuel the nation’s leading home care training institution. This platform will be used to inform the development of cutting edge learning experiences and assessments for home care workers. This professional understands that the purpose of training is to build competency and that high value training, therefore, must be built on a strong understanding of the job competencies valued by workers, consumers, and employers. Combining clinical and research knowledge and skill, the Care Practice Standards Manager will bring our capacity in this area to the next level.


    ·         Conduct insights research including survey, observational, focus group, interviews, and high performer analysis methods to identify home care workforce competencies

    ·         Conduct literature reviews to identify evidence base for competencies

    ·         Conduct federal and state regulatory research to identify scope of practice framework for competencies

    ·         Build and manage database of competencies to reflect consumer, worker, employer needs, in compliance with existing scope of practice regulations

    ·         Work with developers to ensure that competencies are uniformly reflected in course tagging, course content, and assessment content

    ·         Work with psychometrician and web developer team to establish individualized course recommender system for students based on competency gaps

    ·         Create system for continuously updating established competencies in a fast changing industry

    ·         Work with the government and community affairs team to advocate scope of practice changes needed to ensure regulations are consistent with current and best practice


    ·         Bachelors of Science in Nursing (BSN) or similar with relevant experience including clinical experience (working in home care, rehab, long-term care, community health, or similar) and experience researching occupational competencies.

    ·         5 years related experience with progressive responsibility

    TheSEIU 775 Benefits Group is an equal opportunity employer and offers competitive salaries and exceptional benefits.


  • 23 Feb 2016 4:53 PM | Ann Baus (Administrator)


    Manager, Learning and Development - Core Programs


    Job Number:



    Primary Location

    : US-WA-Seattle 

    Starbucks - Training and Development



    Job Summary and Mission

    This position contributes to Starbucks success by leading a team of retail learning content development professionals in the development of training, learning and development materials & programs that will improve the capabilities of partners to enhance the customer experience and support the achievement of business results. This role oversees retail curriculum and content development across all brands and global applications. Models and acts in accordance with Starbucks guiding principles.


    Summary of Key Responsibilities

    Responsibilities and essential job functions include but are not limited to the following:


    Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:


    - Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

    - Supports the implementation of company programs to ensure the success of the Company.

    - Leads self and others through minor and major change.

    - Sets expectation around innovation and continuous improvement to drive cutting edge learning and development solutions.

    - Promotes strong inter-team collaboration and knowledge sharing.

    - Sets vision and strategy for aligning to business and retail learning content strategy.


    Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:


    - Prepares, communicates and partners with client groups and team on development of retail content and program management within the organization.

    - Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.

    - Works with peers to align goals, timelines and quality standards.


    Business Requirements - Providing functional expertise and executing functional responsibilities:


    - Effectively consults and contracts with client or business groups to manage problem identification, scope of work and deliverable timeframes.

    - Manages the design and implementation of a performance evaluation and feedback system to measure the effectiveness of learning programs that meet or improve business objectives.

    - Teaches and holds partners accountable to conduct gap analysis between current performance and business goals and requirements.

    - Understands internal and external factors that impact learning and performance in organizations; stays current on trends and anticipates opportunities to innovate and add value to the business.

    Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams:


    - Challenges and inspires team members to achieve business results.

    - Conducts and ensures the completion of performance reviews.

    - Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.

    - Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results.

    - Regularly shares performance feedback with partners and accurately represents performance and potential at calibration meetings.


    -Ensures partners adhere to legal and operational compliance requirements.




    Summary of Experience                             

    - Development of training, learning and development materials and programs

    - Project management  

    Delivering learning programs

    Facilitating groups and delivering presentations

    People management

    Individual and organizational performance consulting

    - Designing adult training and instructional programs

    - Implementing learning programs through technology

    - Building innovative learning experiences to address business objectives










    Required Knowledge, Skills and Abilities

    Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

    Knowledge of adult learning theory and the effective application in a business setting.

    Defines scope and expectations clearly and completely at the outset of a project or initiative.

    Helps partners see the big picture of how individual performance contributes to and reinforces team success

    Demonstrates knowledge of Starbucks business strategy and goals.

    Creates an environment where making problems visible is good, holds team accountable to identify and solve problems.

    Leads self and others successfully through minor and major change.

    Communicates effectively cross-functionally, cross-culturally and cross-levels.

    Influences others and holds team accountable to deliver to high standards of customer service and product.

    Consults and contracts effectively with functions and businesses and translates needs to learning and development.

    Establishes partnerships focused on working together to achieve learning and development goals and deliverables.

    Actively promoted a positive, respectful work environment, encourages collaboration across diverse groups and helps partners build connections with each other.

    Promotes decision making at the appropriate level and when needed carefully considers multiple factors before making decisions.

    Recognizes and appropriately adapts coaching style to meet diverse needs and learning styles/preferences 




ATD Puget Sound Chapter
P.O. Box 46368
Seattle, WA 98146


Email:  contact.us@atdpugetsound.org

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